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In this episode of Negotiate Anything, host Kwame Christian and guest Matt Abrahams delve into the art of effective communication, particularly when responding on the spot in high-stakes situations. Matt, a communication expert, shares insights from his new book, "Think Faster, Talk Smarter," and emphasizes the importance of mindset, audience understanding, and empathy. They discuss common communication pitfalls and provide tangible strategies to improve spontaneity and connection in both personal and professional interactions. Listeners will discover how reframing mindset and practicing spontaneity can lead to more authentic and effective communication.
In this episode, we cover:
- The significance of mindset and empathy in effective communication.
- Strategies for improving spontaneity and adapting communication under pressure.
- The importance of thinking about your audience's needs rather than just your message.
Listeners will learn:
- How to approach spontaneous communication as an opportunity rather than a challenge.
- Techniques to improve connection through paraphrasing and empathy.
- Ways to prepare effectively for impromptu interactions in negotiations and daily conversations.
Keywords: negotiation, communication skills, spontaneous communication, effective communication, empathy in negotiation.
Connect with Matt
Buy the Book: Think Faster, Talk Smarter: How to Speak Successfully When You're Put on the Spot
Listen to: Think Fast, Talk Smart Podcast
Contact ANI
Request A Customized Workshop For Your Company
Follow Kwame Christian on LinkedIn
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