
Episode 510: Vibe Code This Baby
Software Defined Talk
Evolving Dynamics of Customer Service and Communication Platforms
This chapter explores the transactional shift in customer service within the airline industry while reflecting on the rise of communication platforms like Zoom and Discord during the pandemic. It highlights user demographics, the competitive landscape among messaging apps, and the unpredictable nature of online interactions, alongside the origins of successful technologies.
00:00
Transcript
Play full episode
Remember Everything You Learn from Podcasts
Save insights instantly, chat with episodes, and build lasting knowledge - all powered by AI.