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2min chapter
Customer Obsession in Action - Case Study from Mailchimp
Level-up Engineering
I Love Tat. And Ah, Just to Go Full Circle
A, did you send out any kind of memo to your customers? Was there some kind of a, a big drum up to the van, or you just kind of did it and then rolled out with the improvements? So we were kind of quiet about it. We didn't talk about, i t the customers. A, a, we do sometimes follow up on particular issues, right? Like a sopa customer porter in issue, and we fixe. It will pororpor brack to them, but not a big sort of customer fanfare. All right. Ah, some Thank you. I love tat.
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