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Beyond Door Count: Unlocking the Key to Sustainable Property Management Success

NARPM Radio

CHAPTER

How to Win the Team Over When Implementing a New Process

When you're looking to implement a new process, obviously the team has to support that process. They have to do something different than they did the day before. Have you ever had team kind of kick back and be like, well, I really don't agree with insert, you know, process fee here or whatever it is like? We were doing an inspection on the property and we were charging the owner for the inspection and then we would charge the resident for the inspection. And so that was one fee that I just ended up not not doing because I just couldn't get the team to be on board with it. So, have you like other other challenges other processes I've won the team

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