Connecting Through Micro-Interactions: A Doorman's Story

Stephen Bruno is a doorman for a high-end building on Manhattan's Park Avenue, where he's worked for 14 years. Bruno says that while he treats every occupant like his boss, he routinely blurs professional boundaries by forming close friendships with his residents. Now, those friendships–and the many other stories from Bruno's building–form the basis of his new memoir, Building Material. In today's episode, Bruno speaks with NPR's Scott Simon about taking notes on the job, breaking the "don't get close rule," and a documentary about August Wilson that saved his writing career.

To listen to Book of the Day sponsor-free and support NPR's book coverage, sign up for Book of the Day+ at plus.npr.org/bookoftheday

Learn more about sponsor message choices: podcastchoices.com/adchoices

NPR Privacy Policy