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Ep. 465: Ask a Pharmacist with Ian Ginsberg of C.O. Bigelow (Replay)

Fat Mascara

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How to Answer Customer Service Questions

People still, everything has to be asked for in our place. People walk in the door and just ask us anything. The pharmacist patient relationships are a little different too. Do you keep a log? I know you're going to share some of the ones that you've gotten over the years. But is this emails you're getting, phone calls or how's it work? We kind of wanted you to call through some customer service questions.

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