Employiet Promoter Score - How Can I Change My Leadership Team?

We realized that there was almost nothing we could do to change the happiness of our team, aside from all the typical culture stuff. We needed to hire happy people in a high growth, high accountability environment. So by changing our recruiting process, our employin et promoter score is now in the 80 to 90 range for the last two years. And you're never going to take a bad attitude person and turn h around. You can take someone whoi corps value fit and coach them to become that next level leader. That's what i'm focused on right now.