2min chapter

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Michèle Flournoy on "Affecting the Strategic Calculus"

ChinaTalk

CHAPTER

Dod Ome a Smarter Customer

We don't give invest enough in the tech or business ment of our professionals, and that would make a big difference. There's ot of goodness we could get out of investing in that human capital. And when you do see some work in that's being done in the navy, where they really are driving down the o and m costs associated with key platforms like f 18. What's happening there is theire helping the navy's becoming a smarter customer in terms of negotiating those contracts and dealing with that supply chain.

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