Santhosh Shekar and a look at ISO 30401 Knowledge Management Systems
Because You Need to Know®
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Design Knowledge Management Solution
The strength of the policy is only as good as the practice. You can have a policy, but if nobody actually does it, it doesn't really matter if you've got a policy or not. So the practice is almost as critical as having the policy out there. See, this is where I think my book comes into picture: design knowledge management.
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