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The Godfather Of Fast Casual | Ron Shaich (Panera, CAVA)

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CHAPTER

Evolution of Fast Casual Dining Concept

This chapter explores the origins of the fast casual dining concept that emerged in the 90s, filling a gap between fast food and fine dining with experience-based offerings. It discusses the transformation of a sandwich shop into Panera by focusing on creating comfort and community, and the strategic decisions made to grow and rebrand the company. The chapter also touches on the challenges, leadership transitions, and the importance of long-term thinking and responsibility in leading a successful business.

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