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Clean up your Mess: Working with IA - Abby Covert

The Product Experience

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How Big Is Your Mess?

If you havea you can draw in one diagram, you probably don't need an information architect on your staff. If you're a billion dollar business that's trying to figure out how to go from a purely taxinomic way of looking at to the wild world of graft knowledge, and you want to do that without somebody with that responsibility? You know, good luck. Because the incentive becomes the medium. As an information architect, i find myself coming into the middle and going, hay, we actually have to serve both. We have to ship products that serve the needs of users. And so that jam up in the middle, for years, we've called it the messy middle. And

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