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S4 E6: Trump Has a Point/Fast Fashion/When to Use Influencers

Limited Supply

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The Importance of Customer Service

Most of the people I know who've used one of these tech-enabled three P.L. rollups fucking hate them. Like they just don't get it. It's a really tough business to do all this kind of stuff for a really low cost. You know, if at best people are sad. At worst, you missed 3% of packages and that creates a terrible number of customer service to get those people hate me.

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