2min chapter

The Bootstrapped Founder cover image

38: Customer Retention: How to Keep Them Around / The Zero to Sold Launch

The Bootstrapped Founder

CHAPTER

How to Find Your Customers After They Leave Your Business

Inevitably, at some point a few customers will think about cancelling. If you want your attention to remain high, there are two things you can do. The first one is to convince them to stay before they even leave. You can tract people clicking that button that starts the concillation process and trigger service conversation where actually pulls you in before they cancel.

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