The chapter delves into a cybersecurity incident where a major service portal for the car industry was hacked by a group known as Black Suit, causing nationwide disruptions. The hack severely impacted car dealerships, leading to financial losses, halted car sales, difficulties in accessing inventory, and disruptions in warranty claim processes. The episode also explores the implications for the car industry, the potential recovery process for affected dealerships, and the looming threat of future cyber attacks.

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