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3min chapter
What role can SaaS founders play in effective customer success?
SaaS Builder Podcast
Intro
This chapter delves into how startup founders can directly impact customer success strategies through early engagement with customers. It illustrates the link between founder-led initiatives and vital performance metrics, emphasizing the role of customer feedback in refining products and driving renewals.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode