Most leaders think their organizational problems are structural — that if they just rearrange the boxes on the org chart, everything will flow better.
But as organizational design consultant and executive coach Susannah Robinson explains, that’s rarely the real issue.

In this episode of Relationships at Work, host Russel Lolacher and Susannah break down what organizational design actually means — and how it connects directly to leadership behavior, culture, and employee experience.

Together, they explore:

Why most “structure problems” are really leadership and communication problems
How to align your strategy, values, and design so your people can actually succeed
The difference between managing intent vs. managing impact as a leader
How ego and fear of change block healthy redesigns
What real accountability and trust look like when teams restructure

Whether you’re leading a department, a small business, or an entire organization, this conversation will help you see organizational design as a relationship practice — not a chart exercise.

🎙️ Featuring: Susannah Robinson, Executive Coach, Organizational Design Consultant, President of Partnership for Talent, and author of Beyond the Boxes and Lines: Transforming Business Results Through Organizational Design.

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