The Importance of Face-to-Face Time in a Hybrid World

Neil: I'm fascinated by how your business has set up in the post-COVID period. How much of it is about face-to-face time in person against people working at home or other settings? Neil: People are more happy if that flexibility isn't just about the ability to work from home and doing this. He says he wouldn't want to do an entirely remote business. But you create the subsets and you create the environments for people to feel connected.