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Harini Gokul, Head of Customer Success at AWS - Moving from defense to offense in CS

The Customer Success Channel

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What's Next for the Cs Industry?

Arene: Time to value, i think, these days so important. Everyone is trying to get something done faster than they did a year, a month ago. What do you think is next for the c s industry? Three things. P g, led da, evolution. Second, a more technical role for cs. Third, vetri, oh, i bought a divin stoandeper into what you just said,. But i have to stay on topicad challenging you, i'm going to challenge myself and ask the next question, which is, what sort of tool set or tex set does your z s team use? Leg slack, google, docks et, cetera.

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