Money Box cover image

Cost of Care and Energy Credit

Money Box

00:00

Financial Institutions' Responses to Customer Support and Communication

This chapter examines the strategies employed by UK Finance and HMRC to assist customers experiencing financial challenges during an unprecedented situation. It highlights tailored support options and effective communication channels utilized to provide practical advice and reassurance to alleviate customers' concerns.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app