Building a Customer Relationship Is Like a Theory of Knowledge Work

Formente: Building d tosyesiyeamence is just a very concentrated form of knowledge work. People always are inspired by the learned public story, and then they write their first block post,. He says he tries to bootstrap people by talking about pick up what they put down. "You have to find your voice and find your audience" Formente concludes with his final parting thought for this week's show.