This chapter focuses on a state of emergency in Portland caused by a significant outage related to CrowdStrike, exploring accountability, public curiosity, and various theories about the cause. It examines the intricacies of operating systems, particularly the challenges of kernel mode and software dependencies, likening the digital ecosystem to a fragile house of cards. The discussion also highlights lessons learned from past mistakes in software development, emphasizing the importance of diversity in systems to prevent widespread vulnerabilities.

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