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Customer Experience - What Are Some Ways to Solve Customer Pain?
I think a lot of times folks stop at the what i like? What is it that the cust or wa it's really more about the y piece. And so getting down to the y and then working with the teams on coming up with, ohawell, what are some ways that we could actually solve this? In experiences that are new, in my team, we do a mix of replacing, really, you know, wrote existing things and backing, i with machine learning.