The Art of Empathetic Customer Interaction

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Episode 1782:

Derek Sivers explores how saying “yes” to everything can dilute our time and energy, advocating instead for a powerful filter: if it’s not a “hell yes,” it’s a “no.” This mindset frees us from obligation overload and helps us focus only on what truly excites and aligns with our goals.

Read along with the original article(s) here: https://sive.rs/cs

Quotes to ponder:

"If you’re not saying 'HELL YEAH!' about something, say 'no'."

"When you say no to most things, you leave room in your life to really throw yourself completely into that rare thing that makes you say 'hell yeah'."

"The difference between 'yes' and 'no' is huge."

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