Human-Centered Design and Tiered Care Models

This episode features Dr. Sai Balasubramanian, MD, JD, a healthcare strategy and management professional, coach, and writer, sharing insights on how technology, policy, and innovation are reshaping healthcare. Dr. Balasubramanian discusses the shift from automation to augmented intelligence, the rise of personalized care, and the importance of cultivating clarity, kindness, and composure in leadership.