S2 E9: The ABCs of SOPs, with Jasper Polak
Leader's Lens
The Importance of Standard Operating Procedures
If a process is non-obvious or it has to be performed in a way that is very particular, that's usually a sign that you can benefit from making a SOP. Sometimes a two-paragraph description of what you expect from people is more than enough. So don't get stuck in a template or in the fact that you have to put something in complete detail. There are so many different places that standard operating procedures are going to make an impact.
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