
Real Talk about Empowered vs. Feature Product Teams | Chris Jones (SVPG)
Behind the Craft
Outcomes Over Outputs in Product Management
This chapter emphasizes the significance of focusing on outcomes rather than outputs in product management. It discusses the benefits of cross-functional collaboration and shared accountability in achieving Objectives and Key Results (OKRs), while also addressing how a cohesive operational model can enhance team performance. The conversation provides insights into the evolving roles within product teams, the complexities of measuring success, and the importance of building trust and effective communication to drive customer value.
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