89: Administrative Behavior in Public Sector -- Herbert Kaufman (Part 1)
Talking About Organizations Podcast
The Formor Apparatus
Kafman: The aim is to get people to do, out of their own volution, what managers want them to do. And at the same time, all the different procedures that exist should detect and discourage any kind of deviation. So i think it's a very compelling story of what happens when you have a more non positive functioning buraucracy.
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