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#124 Using AI to Improve Data Quality in Healthcare

DataFramed

CHAPTER

Can Simple Changes in Data Quality Have Real Effects?

In urban health, a sense of truth is dictated by if I call this phone number and I say, can I book an appointment with this provider? Will I get to a positive outcome? And so we design our call center and our emotions for truth set questions. We'll be oriented around that. So do you have any lessons learned? One of the main challenges that I think we face regularly is trade-offs. How do we balance the risks and benefits of whatever we are building?

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