Complex Patients - Are They Really Super Utilizers?

Complex patients tend to use a lot of health care. But are all complex patients what you consider to be super utilizers? What's interesting is therre a lot of complex patients who are under utilizers. They actually need more care than they're getting. Improving the care of people living with complexity is as hard as curing cancer. You were finding out who was high cost. The goal was to improve their health and the quality of their care, but also to drive down spending.