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Lessons on creating a $17 billion learning company, going viral with an owl, and ditching short-term thinking with Luis von Ahn (Duolingo)

The Eric Ries Show

CHAPTER

Cultivating Company Culture and Quality

This chapter focuses on the development of a comprehensive Duolingo handbook to maintain and articulate the company’s cultural identity amid growth. Discussions cover the alignment of organizational principles with employee evaluations and performance reviews, as well as the importance of transparent communication in hiring practices. Additionally, it addresses the challenges of A-B testing and product quality, advocating for a higher standard when defining Minimum Viable Products to ensure customer satisfaction and long-term success.

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