Introduction

With much of the world going back into stringent lockdowns and people warned away, or even outright banned, from physical stores and malls, some observers are suggesting this might be the moment online retail takes the dominant position. Others, however, say this is just the last of a long line of challenges for high street retail, and they’re not giving up without a fight. We’ll hear from branding consultant and futurist Karinna Nobbs as well as the self-styled “Retail Prophet” Doug Stephens.

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