2min chapter

Innovation Answered cover image

What Makes Apple a Persistent Innovator?

Innovation Answered

CHAPTER

How Apple Stopped Innovating in 1985

Ellen P. Trillians is a technology veteran with 40 years of experience in Silicon Valley. She joined Apple in 1981 as an international communication specialist, her first job out of college. Ellen looked at BBS technology and saw an opportunity to change how Apple communicated with its customers. In so doing she brought Apple online in 1985 - making it the first company in known history to have forged a digital connection with global users.

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