Change Management - How to Sell Change

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Communication is two way, right? So you want to sell the change and sell the mission, what you're working on. And then the other thing around change is around the confidence of the leader. People will follow your confidence, but they'll be loyal to your vulnerability. Hope for this confidence with vulnerability. Change management whiches. One of the hardest things any other advice on change management or how to help,. You're a leader, you're a manager. How to help your team come along when we're trying to iterate in a fast pace world.

Paul is the Founder and CTO of Lola.com, the easiest way for businesses to manage their employee travel. Previously, Paul was CTO of KAYAK, a travel company he co-founded in 2004, took public in 2012, and sold to Priceline in 2013. Paul is also the founder of GetHuman, a service created to give consumers excellent customer service at any company, Intermute, a security software company, and Boston Light, a small business ecommerce startup he sold to Intuit.

Paul is the subject of Tracy Kidder’s book A Truck Full of Money, published by Random House in September 2016.

You can read more about Paul at: paulenglish.com.

Check out Paul's upcoming Podcast app at moonbeam.fm.

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