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Building the Next Generation of Conversational AI

AI + a16z

CHAPTER

Navigating Conversational AI Development

This chapter explores the intricacies of launching a new conversational AI product, focusing on the blend of quantitative metrics and qualitative user experiences. The discussion highlights the challenges of understanding emotional responses, the limitations of current technology, and the strategic choices made by a small team to prioritize user experience. Drawing inspiration from companies like Pixar, the speakers emphasize the importance of creativity in developing engaging AI solutions while addressing the unique cultural aspects that foster innovation.

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