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What This AI Expert Is REALLY Excited About for Businesses | w/ Rachel Woods

The Art of Online Business

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AI Chat for Customer Support

In terms of use cases for chat, should be tier like the model behind it. I'm seeing a lot of people implement AI to help with triaging those questions. Also giving your customers a really easy way to get their question just answered by putting a kind of chat GPT style chat box on your support docs or on your FAQs. And that to me is really exciting because I've done a lot of customer support in my time.

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