At The Table with Patrick Lencioni cover image

246. Party at the DMV: When Meta-Culture Shapes Workplace Culture

At The Table with Patrick Lencioni

00:00

Intro

This chapter explores how external cultural factors shape the internal culture of organizations, illustrated through anecdotes of customer service experiences at the DMV. It highlights the significance of maintaining a unique organizational culture, drawing on examples from companies like Hewlett-Packard.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app