How to Create, Manage and Resolve Incidents in Slack
This episode is brought o you by our friends at incident io. Every sophor team on the planet has to manage incidents, and a very large percentage of those teams are using slak to communicate. With incident i o, you can create, manage and resolve incidents directly inside slack. Here's howt s ad the incident dot io and sonofer free, then ad it to your slack.
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This is our third Kaizen episode in which Adam, Jerod & Gerhard talk about GitOps the wrong way, ask questions with Honeycomb and realise that they must be holding the CDN wrong, and the effort that has been going into moving all changelog.com static files from regular volumes to an S3-like object store. If you like a good yak shake, listening to this one is a lot more fun than doing it.
Gerhard is most excited about the Ship It Christmas gifts that we have been preparing for you. While GitHub Codespaces is not going to be part of the upcoming Christmas special episode, today’s talk covers why investing in a Codespaces integration is worth it. Changelog #459 and Backstage #20 are related to this topic.
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Incident.io – Create, manage, and resolve incidents directly in Slack. Use the /incident command to create and manage incidents. This command lets you share updates, assign roles, set important links and more – all without ever leaving the incident channel. Each incident gets their own Slack channel plus a high-res dashboard at incident.io with the entire timeline from report to resolution. Learn more and sign up for free at incident.io — no credit card required.
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