In episode 73, Phylicia Jones shares why it is important to have a point of view even if it disrupts someone else’s.

Phylicia Jones is the Senior Director of Global Talent Development at PagerDuty. She is also the creator of PagerDuty’s Learning Weeks to help internal teams learn new skills.

In this episode, we uncover why leaders should use the acronym W.A.I.T. We also dive into data and what to do after you have received feedback so you can turn it into actionable steps.

Let us know what you think of this episode by using the hashtag #Supermanagers on social media.