The Importance of Remote Usability Testing

2min Snip

00:00

Play full episode

Summary

Transcript

Episode notes

I like what you said, Cassie, about the eye contact factor. There's certainly a ton of remote usability testing options out there available. But I just don't think there's any substitute for actually being in the same space with that person and going to where they are because it's more natural. And we watch movies and we react, right? We see the actors on stage and we see them get emotional and then we get emotional. What's happening here? So it's our mirror neuron is kicking in. It's hard to work remotely because you don't have immediate physical contact with somebody.

I was so delighted when at the beginning of 2017, Eric Meyer + Jeffrey Zeldman asked me if I wanted to record a live episode at my favorite design conference, An Event Apart.

Welcome to this very special episode where I felt like I needed to give a radio intro in front of a live audience! Lol, you’ll see what I mean. Thankful to my hero Chris Coyier for saving the day and pulling me out of broadcast mode, into live mode. First time for everything! I’m still in awe at my panel of bad design Avengers consisting of Cassie McDaniel, Chris Coyier, and Luke Wroblewski who each added so much value to the episode and attendees. Oh, did I mention this session took place right after “Happy Hour”? Please enjoy this very special, first-ever live broadcast of User Defender podcast!