Live Recording at An Event Apart Denver with Luke Wroblewski, Cassie McDaniel and Chris Coyier
User Defenders – UX Design & Personal Growth
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The Importance of Remote Usability Testing
I like what you said, Cassie, about the eye contact factor. There's certainly a ton of remote usability testing options out there available. But I just don't think there's any substitute for actually being in the same space with that person and going to where they are because it's more natural. And we watch movies and we react, right? We see the actors on stage and we see them get emotional and then we get emotional. What's happening here? So it's our mirror neuron is kicking in. It's hard to work remotely because you don't have immediate physical contact with somebody.
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