The Belonging Tax at Work

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One in four employees report they don't feel a sense of belonging at work. Your secret weapon for creating inclusivety is your managers, says better up's jacinta amenez. Inclusive leaders are two point five times more likely to have employees who feel like they belong. And if you're interested in how better up can transform your organization, write to us at hello at masters of scale dot com.

The true seed of scale is customer love, which you can’t buy, hack, or game. Sam Altman, former president of Y Combinator, scaled countless start-ups by focusing on this one idea: Finding 100 users who love you is better than 1 million who kinda like you. As CEO of OpenAI, Sam leads the creation of genuinely useful AI products. He shares timeless insights in his interview from 2018 on how to build on the love of passionate customers to create world-shifting tools.

Read a transcript of this episode at https://mastersofscale.com/sam-altman-why-customer-love-is-all-you-need/

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