The Importance of Relationship and Service of Task

Roxanne Jones: I want to move us on shortly into a more challenging case. But, you know, if there was like one or two big takeaways from this engagement that's stuck with you and, or you think the sort of good lessons learned for the listeners? She says it can get anytime you're facilitating a group dynamic. "It's easy for a team or group to unintentionally sort of look for a scapegoat"