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Salesforce & Microsoft’s AI Sales Challenges, AI’s Impact on Product & Sales Teams | Sep 16, 2025

The Information's TITV

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Navigating AI Integration Challenges

This chapter discusses the rollout of Microsoft's AI product, Office 365 Copilot, and the complexities surrounding its adoption. It highlights customer feedback on its features, addressing hesitations due to pricing and perceived value, which impact willingness to integrate the AI solution. The conversation also considers the competitive landscape of tech companies and evolving roles within product management amid advancing AI technologies.

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