The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

The myths of product market fit with Intercom's Greg Davis

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

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The Myth of Product Market Fit

The fact that we once had a fit, maybe even still do, it's not going to stop the cycle from happening. The larger companies lose sight of this never-ending process and they either don't move with their markets or as they expand, they just assume they have fit. This is what leads to them launching products that fail. And this is what creates an opportunity for startups like us in the first place.

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