IDEO, Jenna Fizel, Danny DeRuntz // Invisible Machines // S2E10
Invisible Machines podcast by UX Magazine
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The Value of Anthropomorphism
In this chapter, they discuss the concept of anthropomorphism and its usefulness in understanding things. They mention the story of a bot called lot bot, which started in the mail room and eventually runs the company. They talk about the interesting points of anthropomorphism and how it can be both comforting and problematic.
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