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How To Master Direct Bookings with Phil Kenard & FutureStay

Bill Faeth Unfiltered

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Mastering Direct Bookings

This chapter delves into the critical role of direct bookings in the hospitality sector, emphasizing customer ownership and loyalty. It provides actionable strategies for engaging guests post-checkout and highlights the benefits of using specific software solutions to improve visibility and conversion rates. Additionally, the chapter discusses effective branding and digital tools that enhance the guest experience while addressing the challenges faced by smaller property managers.

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