Vanity Metrics
Keys To The Shop : Equipping Coffee Shop Leaders
00:00
Your Peers Are Not Your Customers
If your focus is always on building inroads for getting more vanity metrics, you're going to neglect the details that contribute to the big overall health of relationships. Maybe it's time to take a step back from this online community and reacquaint yourself with the community that has actually helped build your business. And again, on these nourishing relationships that we have right underneath our nose and not necessarily online.
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Transcript
