Mastering Professional Boundaries

This chapter explores the intricate dynamics of micro-level negotiations in professional settings, particularly focusing on effective communication when rescheduling commitments. The speakers emphasize the importance of personal responsibility, vulnerability, and the necessity of setting boundaries to ensure one's well-being while valuing others. Practical advice and personal anecdotes illustrate how clear communication and self-awareness can enhance leadership effectiveness and decision-making in managing professional interactions.

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Episode notes

Claire Hughes Johnson currently serves as a corporate officer and advisor for Stripe, a global technology company that builds economic infrastructure for the Internet. Claire previously served as Stripe’s chief operating officer from 2014 to 2021, helping grow the company from fewer than 200 employees to more than 6,000. Her book is Scaling People: Tactics for Management and Company Building.

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Timestamps for this episode are available below. Resources from this episode: https://tim.blog/2024/02/27/claire-hughes-johnson/

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Timestamps:

[00:00] Start

[07:51] Say the thing you think you cannot say.

[13:24] Detoxifying your left-hand column.

[19:59] Victim versus player.

[29:49] Recommended reading.

[36:53] The case for reading fiction.

[44:18] Crafting a working-with-me document.

[52:07] Make the implicit explicit.

[57:29] An Irish Goodbye.