How to Be a Great Communicator

The hand to the bottom of the face, the writing down and that paraphrasing using their exact language back, not on them, but with them. There's a repeat, which is me saying it back to you. And there's something called the three Pete, which is the first person saying back to the second person, I understand that you understand that I understand. It takes time, but it's got to be baked into the communication fabric of the presentation.