“HR Heretics” | How CPOs, CHROs, Founders, and Boards Build High Performing Companies cover image

Applying Design Thinking to People Operations with Iain Roberts, Airbnb

“HR Heretics” | How CPOs, CHROs, Founders, and Boards Build High Performing Companies

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Evolving Workforce Dynamics and Design Thinking in People Operations

This chapter delves into the iterative process of design thinking in people operations, focusing on AI and changing workplace dynamics. It contrasts workforce management strategies during and post-pandemic, discussing the challenges and benefits of remote work versus in-office setups.

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