Navigating Airbnb's Communication Policies and Insurance for Short-Term Rentals

Airbnb’s new Off-Platform and Fee Transparency Policy has left a lot of hosts wondering: Can you still use tools like StayFi to collect guest emails?

Today on the Hosting Hotline, Natasha calls in with a smart and timely question—and we bring in the best person to answer it: Arthur Colker, CEO of StayFi.

In this episode, we cover:

• How Airbnb’s updated policy affects communication and guest data collection
• What it means to have guests “opt in” under the new rules
• Why StayFi’s WiFi marketing and email tools are still compliant (and important!)
• How to use this moment as an opportunity for a full business compliance check
• Our own experience continuing to use StayFi for both our urban STRs and new glamping property

If you're focused on building your direct booking strategy while staying fully compliant, this is an important conversation you won't want to miss.

Resources:

• The Hidden Truth: Why Most Airbnb Hosts Fail (And How to Succeed) | Subscribe to our YouTube Channel for more host strategies and support!
• Airbnb Off-Platform and Fee Transparency Policy
• Learn more about StayFi and get 50% off your first 3 months

Mentioned in this episode:

Host Checklist | Grab our Airbnb Essentials Checklist and make stocking your Airbnb a breeze – we've got all your hosting needs covered!

Proper Insurance | Book Your Risk Assessment Today

Quiz | Take our quiz to reveal your hosting personality style!